Mid-year report to ProZ.com members published Reply

Mid-year report to ProZ.com members, 2013

In case you haven’t seen it yet, the mid-year report to ProZ.com members for 2013 was published yesterday. These reports are published bi-annually to inform ProZ.com members of news and advances on the site.

Thanks goes out to all ProZ.com members for making these advances possible, and for their continuing support of the site.

You can read the report here.

Thank you to ProZ.com site moderators, class of 2011-2012 1

Like referees in sports, ProZ.com moderators help to ensure fair play by enforcing a specific set of rules in a uniform manner.

The ProZ.com moderator class of 2011-2012 is coming to an end, but before this happens, ProZ.com would like to thank all of those members who have given of their time to help maintain a positive, results-oriented atmosphere on the site. Each person in the class has made valuable contributions to ProZ.com, and some of them even beyond the moderator program.

ProZ.com moderators are volunteer members who have benefited from ProZ.com and have chosen to give something back by playing their part, in turn, in a system put in place to ensure fair play. Their role is to foster and protect the positive, results-oriented atmosphere that makes ProZ.com possible, by:

  • Greeting and guiding new participants, and helping them to properly use and benefit from what is available to them at ProZ.com.
  • Enforcing site rules in a consistent and structured manner to maintain a constructive environment.

The moderator class of 2011-2012 is certainly a very good example of the role. Thank you mods!

The moderator class of 2012-2013 is scheduled to begin in August. So, if you are a ProZ.com member and would like to volunteer for a one-year term as site moderator, please visit http://www.proz.com/moderators or contact site staff through the support center.

Looking forward to receiving lots of applications!


ProZ.com Certified PRO Network: 3,000 members and counting! Reply

The ProZ.com Certified PRO Network, an initiative of the ProZ.com community to provide qualified translators and translation companies with an opportunity to network and collaborate in an environment consisting entirely of screened professionals, has reached 3,000 members and more and more applications are being submitted every day.

ProZ.com Certified PRO

Members of the ProZ.com Certified PRO Network have the benefit of networking with other screened professionals while distinguishing themselves as PROs. Many program participants view this also as an opportunity to make a positive contribution to the industry. Other benefits members of the program have include:

  • a distinguishing Certified PRO seal shown next to their name throughout the ProZ.com site;
  • a printable and downloadable certificate available in their ProZ.com profiles;
  • a special search option in the ProZ.com directory of freelance translators and interpreters, ProZ.com’s main source of jobs;
  • exclusive access to a personal workspace and to a Certified PRO Network private forum;
  • special discount on selected ProZ.com training sessions and events;
  • a distinguishing Certified PRO seal in in-person event name badges;
  • access to periodically organized virtual powwows for members of the network;
  • a Certified PRO logo to be used in personal websites, email signatures, blogs, etc.;
  • full access to ProZ.com virtual events;
  • the possibility to join Translators without Borders without going through their screening process;
  • the option to share glossaries with other members of the network;
  • the possibility to become ProZ.com mentors;
  • and more!

To enter the Certified PRO Network, ProZ.com members must complete an online application and submit it for review to prove they meet or exceed minimum professional standards based on the EN15038 standard for quality in translation and in three screening areas: translation ability, business reliability and online citizenship.

The ProZ.com Certified PRO network is being provided as a service to ProZ.com full professional members only (non-members can still complete and submit their applications for review). If admitted, members pay no additional fees.

Click here to start completing your application.

More information about the ProZ.com Certified PRO Network is available here.

Congratulations to the over 3,000 ProZ.com members who are further differentiating themselves professionally and taking networking and collaboration to a new level!

Risk management in translation: ProZ.com knowledge base for translators, translation companies, and others in the language industry 2

Every business type is exposed to risks influenced by numerous factors and the translation and interpretation business is no exception. Regardless of the type of activity involved, everyone either offering language services or looking for language service providers is exposed so several types of risks that should be acknowledged if a reliable and successful service provider-outsourcer relationship is desired.

With this in mind, ProZ.com has been creating content and developing new tools with the purpose of helping translators, translation companies, and others in the language industry to learn about the different risks involved in doing business online and how to prevent them.

One of these resources, and probably the most widely used by service providers when assessing risks, is the ProZ.com Blue Board. The Blue Board record is the complete, searchable database of records made up of feedback entries posted by language service providers in connection with outsourcers they have worked with. For service providers, the Blue Board record has proved to be a great tool for assessing the reliability of specific outsourcers before accepting a job offer from them. For outsourcers, being listed in the Blue Board record with a good number of positive entries from service providers represents a great marketing tool. Outsourcers with a good Blue Board record report a higher degree of trust and shortened project launch cycles among those service providers who reference the Blue Board. More information about using the Blue Board record is available here.

Another great source of information in connection with business risks in translation is the ProZ.com Wiki. The ProZ.com translation industry wiki is an ever-evolving collection of articles about relevant, industry related topics, written and updated regularly by translators themselves. In this wiki, there are several articles on risk management, addressed both to language professionals and to outsourcers. Risk management-related wiki articles include the following:

For more information about the ProZ.com industry wiki, visit this page.

A recently released scam alert center is another potentially valuable resource for those seeking to manage risk when it comes to false job offers and other scams. The Translator scam alert center is an area used to provide organized, concise information regarding false job offers or requests and other scams which may be aimed at or are affecting language professionals and outsourcers. Information provided in the center is based in part on reports made by ProZ.com members through the online support system and in the ProZ.com Scams forum, and ProZ.com members have the option of subscribing to receive useful news and alerts of new scams as they are detected. The scam alert center is available here.

Finally, ProZ.com also offers its members a free webinar on “Risk management for translators and interpreters” on a monthly basis. This training session enumerates and explains risk management procedures that translators and interpreters should follow as part of their everyday professional activities. The schedule for these webinars is available here.

Regardless of the number of years a service provider or an outsourcer has been in the translation industry, risks are everywhere when doing business. However, the above-listed resources and tools have been made available by ProZ.com to promote not just professional practices, but also clear and concise information on the steps that should be taken to avoid risks when participating in the language industry. If you have any questions about these tools and resources, or if you need assistance with using them, contact site staff through the support center.

ProZ.com Certified PRO Network: PRO certification in more than one language pair released 1

The ProZ.com Certified PRO Network is an initiative of the ProZ.com community to provide qualified translators and translation companies with an opportunity to network and collaborate in an environment consisting entirely of screened professionals.

Until now, PRO certification was only possible in one language pair. However, as announced here, since January 23, 2012, members of the Certified PRO Network are invited to submit their applications for certification in a second language pair (certification in more than two language pairs will be possible at some point in the future).

Initially, the screening process seeks to establish that an applicant meets or exceeds certain minimum professional standards in three screening areas: translation ability, business reliability and “online citizenship”. Since only site members who are already members of the Certified PRO Network are allowed to apply for certification in a second language pair, only translation ability is screened in this second phase (business reliability and “online citizenship” having been confirmed during the screening process for a first language pair).

These are the requirements to apply for PRO certification in a second language pair:

Certified PRO Network badge

  • Site members must be members of the Certified PRO Network already.
  • A new application must be submitted, but containing only information on translation ability (sample translation in second pair, credentials, references, etc.).
  • Willingness to keep on networking and collaborating in an environment consisting entirely of screened professionals.

To apply for inclusion into the Certified PRO Network or, if you are already a member, to apply for certification in a second language pair, complete your application with as much information as you can and submit it for review. The screening process may take up to 30 days.

More information on the ProZ.com Certified PRO Network is available here.

Looking forward to new applications!

Kind regards,


Membership: when and why should translators pay? 2

There was an inquiry this morning regarding a translator portal– to purchase membership there or not? I am copying here my reply, and would like to hear from others on this:

Hi Mike,

I’m not familiar with that site. I can give you some general advice when it comes to investing in membership at translator portals, and maybe others can add to this as well.

There are many sites which offer services for professional translators. Most of these will allow you to register and use some features or give you limited access to what they have to offer for free. What you get for free is not necessarily indicative of what the return on paid membership there will be, of course, but it can give you an idea.

I would recommend registering at several different portals, after doing some homework on each (a few Google searches can usually turn up pros and cons for a site, to begin with). Get what you need from each of those sites, no need to limit yourself to just one.

When it comes to opening your wallet for paid services for translators, make sure you’ve formed a clear idea of what you want in return. A membership fee should be viewed as an investment, and not necessarily a magic solution to get jobs– professional, well-paying clients look for professional translators (this does not mean that there is not room for other levels of translation work, see http://www.proz.com/?sp=rates&sp_mode=overview for an example of what I’m talking about), and you need to be able to show this in your online presence anywhere. Getting direct access to jobs is only a (small?) piece of the puzzle; keep in mind that networking, for example, can play an important part in building your online presence and in meeting new clients.

Ask other paid members on the sites where you’ve registered what they’re getting out of their membership. Ask more than one– most translators are more than willing to share this kind of info or to pass on a few pointers, and you may find that each person you ask is getting something different that they find valuable out of their membership (or not!).

Membership fees can differ from site to site, and it all depends on what you expect in return– is 150 bucks too expensive? If it leads to one new regular client, probably not.

Before paying for membership anywhere, also make sure it readily clear to whom you are making the payment (the person, persons or company behind the site or service), that the payment options are reputable, and what your options are for requesting a refund should you decide the service is not for you.

I know this doesn’t really answer your question, but I hope it helps.

What advice would you share with other translators or aspiring translators when it comes to the membership question? What steps should translators take to make those investments smartly?

January in translation Reply

January is coming to a close already. The ProZ.com newsletter for this month is on its way out, and if you have not received it already you should be getting it shortly.

Some highlights worth mentioning from this newsletter:

By the way, you can view the full archive of ProZ.com newsletters at http://www.proz.com/newsletter/

The first month of this year also brought some interesting industry news. Here are some highlights of translation-related news for January:

You can follow these and other translation industry stories through the Translation news service.

Have I forgotten something? Let me know!