ProZ.com hackathon in 2017, and the site team bids farewell to one of its key members 5

There was a bit of a flurry of activity in the third week of October as various members of the ProZ.com site team gathered in Syracuse for a second hackathon.

The team gets together to brainstorm, discuss, plan and work on the hackathon projects.

For those not already familiar with the term, a hackathon is short event where developers and others get together to work intensively on one or more projects, with the goal being the creation of usable software, services, or other features. The first ProZ.com hackathon was held in July of 2016, and resulted in the creation of the What I am working on feature, in which to date just over 19,000 entries have been made.

This year, the team broke off into smaller groups to tackle four different potential services:

* The announcement of this project was made to the Certified PRO Network forums and will only be accessible if you are a member of the network.

A big thank you goes out to all the ProZ.com site members who made themselves available on short notice to participate in testing some or all of these potential services, and provided feedback which will help determine the value and direction of each.

Group photo. We’re not a bad-looking bunch, for the most part.

A hackathon is a lot of work for everyone involved. For a group as culturally and geographically diverse as the ProZ.com site team, it is also an excellent opportunity for team building, to work face to face with coworkers who are usually in another country and/or time zone, and to get to know each other better, both professionally and personally. And it is a lot of fun! Despite the long days, the team still made room for other activities: group breakfasts, lunches, dinners and drinks, a bit of walking and talking around the town of Syracuse, and some team members might have been spotted in impromptu ping pong and football matches (not at the same time).

There was still time to get together at the end of the day, socialize, and talk plans for the next day.

In addition, this hackathon included the celebration of the impending retirement of Enrique Cavalitto, who many may know from his seventeen years on ProZ.com as site user, member, moderator, conference speaker, powwow attendee, and staff member of eleven years.

Enrique’s retirement party. There may have been a tear or two in the room.

Enrique helped start and oversee the Argentine office of ProZ.com, spent years coordinating with Translators without Borders, and more recently has been coordinating the development of the ProZ.com translation center, a service available to Business members on the market for ways to improve the management of their translation projects. As part of the celebration, Enrique was inducted into the ProZ.com Hall of Fame. I don’t think you’ve seen the last of him on ProZ.com, though. Best wishes in whatever comes next, Enrique!

Enrique and Jared at the Tech Garden, home to the Syracuse offices of ProZ.com.

 

ProZ.com Mobile is ready for outsourcers Reply

Since its release in June 2016, ProZ.com Mobile –a native app developed by ProZ.com for use on mobile devices– has been widely used by freelance language professionals to browse jobs, submit job quotes, search for translated terms, participate in KudoZ, polls and forums directly from their phones and tablets.

Now, as announced via ProZ.com forums, the app has been expanded to include a set of outsourcing tools and so give potential clients the option to find service providers on the go.

This new app version allows outsourcers to:

Outsourcer benefits

By using ProZ.com Mobile, outsourcers can significantly improve project management times by finding service providers and assigning projects –especially urgent ones– anytime, and from anywhere.

Freelancer benefits

For freelance translators and interpreters, ProZ.com Mobile is perfect for getting the best out of ProZ.com at any time. Language professionals get and respond to jobs offers while shopping, they participate in forum discussions at lunch breaks, and they even earn KudoZ points that will later help them to stand out in the directory by answering KudoZ questions while waiting for a bus!

Also, in order to facilitate the passing of jobs not only for the agencies that use ProZ.com regularly, but also for end clients out there, new account registration and non-member login have been enabled.

Download ProZ.com Mobile for Android via the Google Play Store, and for iOS via the Apple Store:

 


Inviting service providers to the translation center powered by ProZ.com Reply

This article describes the tools for inviting service providers to your instance of the translation center powered by ProZ.com.

Inviting providers from ProZ.com

  • You can select your providers by means of a directory search performed at ProZ.com with the option Providers → Invite from ProZ.com

  • You enter and submit your search criteria, and you get a ProZ.com directory page in line with the data sent.
  • On this page you select the professionals you are interested in, and then you can define, for each of them, one, several (or all) of the language pairs declared in their ProZ.com profiles.
  • When you submit this page, all selected translators will be invited.

Inviting providers via email

  • By selecting Providers → Invite via email, you will be able to invite translators by their contact data, including providers who do not have a ProZ.com profile.

  • You can invite several translators in one go, and select several language pairs for each translator.

Personalized invitations

  • In the Administration → Settings → Notifications you will find the diverse notifications sent from the translation center.
  • In particular the Invitation to a new service provider option will display the message sent to invited translators, and by clicking on Edit you will be able to create an invitation message better suited to the realities of your company.
  • Besides, each time you send an invitation through the system you will be able to add a specific personalized message.

 

The landing page for invited providers

  • When invited service providers click on the link included in the invitation, they will be brought to a landing page packed with marketing information on your company, including your logo, company name, tag-line, “established in” information, links to your web page and ProZ.com profile and your Blue Board badge.
  • You can view the marketing content on this page by clicking on the bottom-left corner of your instance of the translation center.
  • Below this area, providers will find your recruiting message, described in the next section, and then the buttons for accepting or declining the invitation.
  • If the invited providers’ emails are associated with ProZ.com profiles, the system will connect them with the new translation center profiles.

 

The message presented to invited providers

  • In the page Administration → Settings → Company settings you will find the recruiting message presented to invited providers described in the section above.
  • By clicking on Preview and then on Edit, you will be able to edit this text in line with your recruiting policies.

 

The translation center powered by ProZ.com is used by Translators without Borders and several commercial translation companies to deliver millions of translated words every month. This platform is made available to all ProZ.com Business members. If you want to learn more about this platform, please submit a support request and I will contact you.

A new channel and other improvements in the translation center powered by ProZ.com 2

New features and tools have been added to the translation center powered by ProZ.com and made available to ProZ.com Business members

New Contact us! channel

  • A new channel has been added to the translation center for communications with the site administrators. This new Contact us! feature, accessible from the top Support menu option, will be visible to all the players, including non-logged in visitors.
  • This will close a communications gap in the platform, as there were dedicated channels for issues related to jobs, invitations and assignments, but no messages were possible outside these areas.
  • In particular, there were no ways of communication open to non-logged-in visitors. A CAPTCHA feature has provided in this case to prevent the misuse of this feature by automatic spammer devices.
  • It will be possible to reply directly via email to the messages received through this new channel.

 

Editable invitations and new page on notifications

  • As part of a general overhaul of the translation center’s notifications and invitations, a new ‘Administration’ → ‘Settings’ → ‘Notifications’ page displays several of the messages currently available, with an explanation and a preview feature for each one.
  • In particular, the invitations sent to service providers can now be edited to better adapt them to the needs of the company managing the translation center. To this end, an edit feature has been added, together with the ability to restore the original version in case of need.
  • This page will evolve to include all the notifications in the system, taking into account the many valuable requests for improvements received. Some of the notifications will be editable, and in some cases their use will be personalizable.

Other improvements

  • Email headers were modified for notifications and invitations sent from the site, to get them in compliance with the Sender Policy Framework (SPF)
  • When a message sent through the translation center has an attached file, it is now possible to download the file directly from the corresponding notification email.
  • It is now possible to store default instructions that will be presented as a template each time work order is created, while retaining the ability to overwrite them if needed.

The translation center powered by ProZ.com is used by Translators without Borders and several commercial translation companies to deliver millions of translated words every month. This platform is made available to all ProZ.com Business members. If you want to learn more about this platform, please submit a support request.

Community choice awards: Have you voted yet? Reply

Voting is open in the 2017 ProZ.com community choice awards through the end of July. If you haven’t seen the great people and resources nominated this year, you can do so here. Be sure to cast your votes for your favorites. And check out this short video about the awards, by ProZ.com member and CCA nominee Fi2Pro:

Thank you to ProZ.com site moderators, class of 2016-2017 Reply

The ProZ.com moderator class of 2016-2017 is coming to an end, but before this happens, ProZ.com would like to thank all of those members who have given of their time to help maintain a positive, results-oriented atmosphere on the site. Each person in the class has made valuable contributions to ProZ.com, and some of them even beyond the moderator program.

ProZ.com moderators are volunteer members who have benefited from ProZ.com and have chosen to give something back by playing their part, in turn, in a system put in place to ensure fair play. Their role is to foster and protect the positive, results-oriented atmosphere that makes ProZ.com possible, by:

  • Greeting and guiding new participants, and helping them to properly use and benefit from what is available to them at ProZ.com.
  • Enforcing site rules in a consistent and structured manner to maintain a constructive environment.

The moderator class of 2016-2017 is certainly a very good example of the role. Thank you mods!

Now, the moderator class of 2017-2018 is scheduled to begin in September. So, if you are a ProZ.com member and would like to volunteer for a one-year term as site moderator, please visit http://www.proz.com/moderators or contact site staff through the support center.

Looking forward to hearing from you,

Alejandro

Managing your clients in the translation center powered by ProZ.com Reply

Your clients in the translation center

The translation center will let you define the clients on whose behalf the useful work is done on the platform.

Clients in these pages are just information in the database, but it is also possible to invite representatives, called client contacts, for one, several or all your clients, with a configurable level of access.

A setting parameter will let you define the client visibility towards service providers. Depending on this setting, the identity of the client will be visible or invisible  to the providers working on a job.

Several standard fields are provided for the client contact information, and you can add any number of custom fields for additional data on the client.

Providers options

You can also define the team invited to jobs created on behalf of this client. The following options are available:

  • No preferences: The default value, will have no impact on the invitations
  • Default to members of a team: When a job for this client is created, the team selected in this setting will be the default choice of providers, but it will be possible to overrule this setting.
  • Force members of a team: the selected team will be invited to the job.

The last option is useful in cases where you let the client contacts create a work order, but you want complete control on the providers invited to the corresponding jobs.

Reference information for clients

There are a couple of cost-effective tools for uploading reference information to be later assigned to several jobs.

  • Projects can be associated to one or more work orders, and you can use them to post instructions that will be entered once for the project and then will be displayed in all jobs created for the client that are associated with the project.
  • Client files can also be upload for the client, and then be automatically presented as reference information in all jobs created for the client. Each file can be associated with a category (glossary, reference, style, TM and other).

Client contacts

Client contacts are actual people who are optionally invited to the translation center in order to represent a client in the platform.
A setting parameter will let you define whether client contacts, if invited, will be able to create work orders and have access to jobs and clients. If this access is not granted, client contacts will only be able to access work orders and monitor their status
There are two possible roles for client contacts:

  • Administrators: have access to all jobs created on behalf of the client
  • Users: have access only to the jobs created by them, or where they were specifically invited

The translation center powered by ProZ.com is used by Translators without Borders and several commercial translation companies to deliver millions of translated words every month. This platform is made available to all ProZ.com Business members. If you want to learn more about this platform, please submit a support request and I will contact you.